Privacy Policy


(VERSION 25/05/2018)


The website is a web-based corporate presentation with an integrated shop function, operated by the following company as the responsible authority.   
Peter Kaiser Retail GmbH 
Lemberger Straße 46 
D-66955 Pirmasens 
Telephone: 06331-716-0 
Fax: 06331-716-196 
The company is legally represented by the managers Mr. Stefan Frank (chairman) and Mr. Manfred Klumpp, the persons responsible in accordance with Art. 4 No. 7 of the GDPR. 
The business is listed in the commercial register at the district court in Zweibrücken under the number HRB 21036.


The legal provisions of §13 of the TMG (Telemedia Act), §33 of the BDSG (Federal Data Protection Act) and Art. 12, 13 of the GDPR shall require the operator of an online portal to act as the responsible authority (see cons. no. 1) in regards to information vis-à-vis users. The company Peter Kaiser Retail GmbH takes the protection of your personal data, as well as the obligation to provide information to you, very seriously and strictly adheres to the laws on data protection. Therefore, the present statement provides you with an overview on how our company ensures this protection and the kind of data that will be collected for that purpose. Should you have concerns regarding data protection, you can contact the data protection officer of the Peter Kaiser Retail GmbH directly via email: 
We would like to point out explicitly that internet-based data transmission, especially unencrypted email communication, has security gaps and cannot be completely protected from being accessed by third parties. In general, you should therefore only send information via email that you could also send on a postcard without hesitation.


If a user leaves the area of responsibility of the Peter Kaiser Retail GmbH by following links to external websites and services, the company is not accountable for data collected by those portal providers. 
Corresponding responsibilities are usually mentioned in the respective privacy statement.   In the scope of the available offers presented on the website, it might happen that so-called frames from third-party providers (partner companies) are displayed or that the website is linked to third-party websites. In accordance with §13 (5) of the TMG, redirecting to an external service provider must thereby be indicated. To comply with this obligation, the links are displayed in a way that clearly indicates that the user will be directed to a third-party provider. 
In particular, there's no Facebook iFrame embedded in this website. Thus, no data will be transferred to Facebook, without any action on your part, just because you are visiting our website. You have to click one of the Facebook symbols or the Like-button as this is the only link leading to the Facebook website. You'll leave the area of responsibility of the Peter Kaiser Retail GmbH by clicking the corresponding button/symbol linked to the external website. This ensures that no data is transferred to Facebook without any action on your part or without your explicit consent. 
The technical implementation of the web content is outside of the area of responsibility of the Peter Kaiser Retail GmbH on redirecting to or linking of all third-party providers. It is hereby expressly stated that these third-party providers could potentially use so-called trackers, web beacons or cookies to analyse the surfing behaviour of the visitors to their site. In this respect, we always refer to the privacy statement of the respective third-party provider. Furthermore, we would like to refer explicitly to the so-called Facebook ruling passed by the Schleswig-Holstein Administrative Court, reference number 8 A 37/12, 8 A 218/11. Peter Kaiser Retail GmbH has no control over the implementation of the linked or embedded pages and what kind of data is collected there. Furthermore, the Peter Kaiser Retail GmbH has no access to the data collected by third parties via cookie, tracker or beacon or by other means.


In order to ensure orders are properly processed and to improve our offer and the personalised marketing of our products, we collect the following personal data depending on the use of our website,

Contact and address information 

salutatory address, title, the customer's first and last name, name of the business or office, street name, house number, postcode, city, addition information to the address


Communications data

email address, phone number, fax number of customers, debtors, persons who send us requests via contact forms

Payment information 

bank details (IBAN, BIC, credit institution), coupon code

Log-in and user data

Visitor data, IP addresses, device and domain data of visitors and customers, the date and time when a request was made, time zone difference from Greenwich Mean Time (GMT), content of the request (the specific page), access status/HTTP status code, the data volume transferred in each case, the website from which the request was made, browser, operating system and its interface, language and version of the browser software, the path of the requested resource, details about the successful access attempt or redirection or the status of the access error.

Transient and Persistent Cookies

Session Cookies 

Processing purposes: 

The collection of personal data and processing of this data by the Peter Kaiser Retail GmbH serves the following purposes:
- Managing closed user groups and the customer account
- Company and product presentation
- Advertising, especially direct marketing towards prospective customers
- Transmission and delivery of email newsletters
- Submitting a targeted range of offers depending on the interested parties or already purchased / viewed products and information
- Information transfer
- Corporate communications (PR)
- Identity verification
- Cost-benefit analysis of web marketing
- Optimisation of websites
- Fulfilment of legal obligations regarding information, reporting, disclosure and retention
- Enforcement of own contractual performance claims, as well as claims from third parties or from the corporate group;
- Managing existing contracts (contract management)
- Agreements with debtors or third parties regarding the method of payment

Information about origin of data:

Personal data about the person concerned will be collected from the person concerned (debtor, user of the website, customers of ours) and from third parties (especially creditors)

Legal bases for processing:

The following legal bases of the processing are taken into consideration:
- An existing consent pursuant to Art. 6 I lit a.) of the GDPR
In case one is at hand, the person concerned is entitled to revoke the consent at any time, which has no bearing on the legality of the data that was processed with permission before the right to revoke was exercised.
- Art. 6 I lit. b) of the GDPR and/or Art. 6 I lit c) of the GDPR
- Art. 6 I lit. f) of the GDPR, in so far as the responsible authority pursues advertising purposes, especially within the scope of direct marketing via the advertising sources regular mail, telephone, fax and email. Also, as far as corporate communications, company presentation and/or product presentation purposes are concerned, or in case of identity confirmation and the enforcement of contractual performance claims or claims for damages.

Criteria for the storage period:

Personal data will be processed until the purpose of collecting or – if the data is being processed – or processing the data is fulfilled. Once the purpose is completely fulfilled, the data will be erased. In addition, the person responsible has an inspection and removal concept to ensure that the obligation to remove data is reviewed on a regular basis. Visitor data will be removed no later than six months after the domain has been visited.

Recipients of the personal data:

- Members of the corporate group
1. PETER KAISER Schuhfabrik GmbH (HRB 21036) 
2. PETER KAISER Retail GmbH (HRB 31504)
- Third-party debtors (in case of debt recovery)
The providers mentioned on the page
- Representatives of legal and tax advisory professions (in case of debt recovery)
- Processors in accordance with Art. 28 of the GDPR 
1. Channel Pilot Solutions GmbH (HRB 123612)
2. shipcloud GmbH (HRB 28171) 
3. Trusted Shops GmbH (HRB 32735) 
4. Profihost AG (HRB 202350) 
5. BS Payone (HRB 28985)


a) Data usage when registering for the email newsletter 
When you subscribe to our newsletter, we will use the necessary data or data you have submitted separately in order to be able to regularly send you our email newsletter based on your consent. The newsletter subscription can be cancelled any time, either by using the contact option listed below, the link, or through the designated link you will find in the newsletter.
b) Data usage for direct marketing via the advertising sources regular mail, telephone, fax and email pursuant to § 7 Abs. 3 of the UWG. 
If we receive your email address and/or postal address in regards to selling a product or service, and you did not withdraw your consent, we reserve the right to send you offers on products, similar to those you've already bought, from our assortment on a regular basis. You can object to the use of your data at any time by sending a message using the contact info listed below, via the link or the designated link in the advertising mail, and there are no charges except for the transmission costs at the basic rates.     


Payment transactions are handled by one of our payment service providers (PayOne GmbH, Bank account information, credit card numbers and other payment details (except for billing dates) are therefore not stored in our website's online shop ( If you choose to pay by invoice and/or instalment payments using Payolution, then that company's privacy policy also applies.    


Whenever we transfer data to third-party countries (countries outside the European Union), this is done exclusively in compliance with admissibility requirements established by law. 
If the transfer of data to a third-party country does not serve to fulfil our contract with you, and we do not have your consent, and the transfer is not necessary for asserting, exercising or defending any legal claims, and there is also no applicable exception under art. 49 of the GDPR, then we only transfer your data to a third-party country whenever an adequacy decision has been adopted pursuant to art. 45 of the GDPR, or other, suitable guarantees pursuant to art. 46 of the GDPR are in place. 
One such adequacy decision is the Commission Implementing Decision (EU) 2016/1250 of 17/07/2016 on the so-called 'EU-US Privacy Shield' for the USA. For transfers of data to companies which are certified under the EU-US Privacy Shield, the data protection level is considered fundamentally adequate under the terms of art. 45 of the GDPR. 
Alternatively or additionally, we conclude contracts with these data recipients containing EU standard data protection provisions approved by the European Commissions and providing suitable guarantees pursuant to art. 46.2.c of the GDRP as well as an appropriate level of data protection. You can receive copies of the EU standard data protection provisions on the website of the European Commission at 


When accessing individual web pages, so-called cookies are used to make navigation easier. These are small text files that are placed on your device (PC, smartphone, etc.). The cookies from our website do not collect any personal data about you and are completely anonymous. Cookies do not cause any damage to your computer and do not contain viruses. Some of the cookies we use are deleted at the end of your browser session, i.e. when you close your browser (so-called 'session cookies'). Other cookies remain on your device and enable us or our partner companies to recognise your browser the next time you visit our website (so-called 'persistent cookies'). You can block the installation of cookies by configuring your browser settings accordingly, setting it either to accept cookies only in certain cases or to block all cookies. You can also set your browser to ask you every time to decide whether to accept a cookie. However, please note that if you block all cookies, you will not be able to fully use all the functions of our website. 
Under 'Privacy Settings', you can grant or withdraw your consent.


We explicitly abstain from integrating social plugins (such as iFrames) from Facebook on this website because these plugins collect excessive data, even if you do not click on their buttons. Therefore, Peter Kaiser Retail GmbH provides you with links to Facebook by embedding the links in the corresponding symbols (see also chapter 3: 'Linked URLs/Links to Other Service Providers') This ensures that your data cannot be transferred to Facebook without direct action on your part or without your permission. Please note that when you click on the links (the Facebook symbol or 'Like' button), you are redirected to Facebook, which means you are then outside the area controlled by Peter Kaiser Retail GmbH. You can find the Facebook privacy policy at   


This website uses Google Analytics, a web analysis service from Google Inc. ('Google'). Google Analytics uses so-called 'cookies', which are text files that are stored on your computer and enable analysis of your use of the website. As a rule, the information that the cookie creates about your use of this website is transferred to a Google server in the USA and stored there. However, in case IP anonymisation is activated on this website, your IP address will first be abbreviated by Google within the member states of the European Union or other signatory states to the Treaty on the European Economic Area. Only in exceptional cases, the complete IP address is transferred first to a Google server in the USA and abbreviated there. Under commission of the operator of this website, Google will use this information to evaluate your use of the website, to create reports about website activities and to provide the website operator with other services related to the use of this website and the internet. The IP address transferred from your browser within the scope of Google Analytics is not merged with other data from Google. You can block cookies by configuring your browser settings accordingly. However, please note that in that case you will be unable to fully use all the features of this website.
You can block data collection from Google Analytics by clicking the following link.  
More information about terms and conditions for use and data protection can be found at and respectively.   
Please note that the website uses the extension 'anonymizelp' to ensure anonymous collection of IP addresses (i.e. 'IP masking') in connection with Google Analytics. This means that the last eight characters of the IP address are anonymised.
We also use Google Analytics to analyse data from AdWords and the Double-Click cookie for statistical purposes. 
If you prefer not to participate in this, you can deactivate the ad display manager here: 
Under 'Privacy Settings', you can grant or withdraw your consent.
If you have any questions related to data protection, contact our data protection officer:
medi-ip data protection UG (Ltd.)
Bergstraße 173
53129 Bonn Germany
Telephone: +49 (0)228 243315-26 
Fax: +49 (0)228 243315-27 
or by e-mail at


This website uses the 'Custom Audiences' remarketing function from Facebook Inc. ('Facebook'). This function enables us to display ads to visitors of our website whenever they visit the social media site Facebook, based on their interests ('Facebook Ads'). For this purpose, the Facebook remarketing tag has been implemented on this website. When you visit this website, the tag establishes a direct link to the Facebook servers. This transfers information to the Facebook server indicating that you have visited this website, and Facebook allocates this information to your personal Facebook user account. Further information on the collection and use of data by Facebook, as well as your rights and options for privacy protection can be found in the Facebook privacy policy at Alternatively, you can deactivate the 'Custom Audiences' function at You must be registered with Facebook to do this.  


It is prohibited for third parties to use the contact data published in the context of our 'About' page or similar information such as postal addresses, telephone and fax numbers as well as e-mail addresses to send information that has not been explicitly requested, unless we have granted our explicit consent in writing or a business relationship already exists. We reserve the right to take legal measures against senders of so-called 'SPAM' e-mails in case of violation of this prohibition. The service provider and all the persons named on this website hereby object to any commercial use or distribution of their data.


Right to information Under articles 15 through 22 of the GDPR, you are entitled to the following rights with regard to our company:
- Right to information, correction, deletion, restriction of processing, and transfer of data.
- Right to object to processing based on the legitimate interests of the controller or a third party (art. 6.I.f of the GDPR). 
To request information about the data we have collected and stored about you, write to the following address:
Lemberger Strasse 46
66955 Pirmasens, Germany
or by e-mail to

Right to complain to a supervisory authority

Under art. 77 of the GDPR, you have the right to complain to a supervisory authority if you are of the opinion that your personal data is being processed in an unlawful manner. The address of the supervisory authority responsible for our company is:
Der Landesbeauftragte für den Datenschutz und die Informationsfreiheit Rheinland-Pfalz Hintere Bleiche 34, 55116 Mainz, Germany

Right to object

You can object at any time to the use and sharing of your data. In particular, you can object to the use of Google Analytics by clicking the link below to download and install the browser plugin. Without this plugin, your IP address is transferred in anonymous form for analysis by Google Analytics. However, if you use the plugin which is available to you to protect your right to object, no further data about you will be transferred to Google Analytics. The download link for this plugin is: You have the right at any time to withdraw your consent for the future collection and use of your personal data.
Under 'Privacy Settings', you can grant or withdraw your consent.
After logging into your customer account, you have the option to delete your customer account at

Protecting Your Rights 

The data protection officer for Peter Kaiser Retail GmbH monitors the protection of your rights. In case of any questions or concerns, you can contact them at any time by writing to:
medi-ip data protect UG (Ltd.)
Bergstraße 173 
53129 Bonn, Germany
Telephone: +49 (0)228 243315-26 
Fax: +49 (0)228 243315-27 
or by e-mail at
(In case of doubt, the German version shall be binding)